Your questions about Prysm iO, answered.
Using Prysm iO in your business, recommending internal support and creating additional income alongside the work you already do.

What does Prysm iO measure?
Prysm iO measures carotenoid levels in the skin through a 15 second fingertip scan, giving you an objective marker of your client’s internal antioxidant status.
The Prysm score is clinically validated against blood carotenoid measurements, with an R² of 0.77.
Which professions is Prysm iO relevant to?
Prysm iO fits alongside the work of professionals across aesthetics, health, wellness, nutrition and fitness, including:
- Skin and aesthetic practitioners
- Pharmacists
- Nutritionists and dietitians
- Health and wellness coaches
- Physiotherapists and sports therapists
- Osteopaths and chiropractors
- Massage therapists
- Personal trainers and strength coaches
How does Prysm iO create additional income for me?
You can charge for the initial scan and subsequent rescans. You decide whether to offer this as a separate paid service or include it within your existing consultations, programmes or memberships.
Every client order of scanner certified internal support generates income for you. This begins with your client’s initial order and continues with every reorder.
Repeat orders don’t require any more client facing time. Rescans happen as part of the appointments or sessions your clients already have with you.
Do I have to recommend the scanner certified internal support?
No. You can use Prysm iO purely to measure a key internal biomarker for your clients and support wider conversations with them about nutrition, lifestyle and health without making any product recommendations.
However, the scanner certified internal support offers more than a higher score. It provides comprehensive nutritional support for your client’s health and skin, alongside a measurable change in antioxidant status that you can demonstrate through rescanning.
Your client’s investment is protected by a money back guarantee if their score hasn’t improved after three months. Your reputation is protected by being able to demonstrate that your recommendation is delivering the measurable improvement it promises.
What does scanner certified mean?
Scanner certified means the internal support is eligible for the score improvement money back guarantee.
Your client has a baseline scan, takes the scanner certified internal support on subscription for three months, then has a rescan. The subscription provides a record that the internal support has been delivered throughout that period.
If their score hasn’t improved after three months, they receive a full money back guarantee.
How often should I scan my clients?
Introduce an initial scan during your consultation to establish your client’s baseline score, then rescan at each appointment as part of their existing treatment plan or programme.
Regular rescans let you follow changes in your client’s score alongside their nutrition, lifestyle and supplementation, bringing those factors into the conversation about their skin, recovery or progress towards health and fitness goals.
For clients taking scanner certified internal support, a rescan after three months also confirms whether their score has improved within the guarantee period.
Do I need to hold stock?
No. The internal support you recommend can be drop shipped directly to your clients, so you don’t need to hold stock or tie up cash in inventory.
You can also hold stock for clients to purchase directly from you if you prefer. Use the approach that works best for your business and your clients.
What training and support are included?
You’ll receive comprehensive training on using Prysm iO, understanding the Prysm scores and the scanner certified internal support, including what it contains and how to explain your recommendations confidently to your clients.
I help you create the best strategy for your specific clinic or business, with tailored strategic support as you introduce Prysm iO alongside the treatments and services you already provide.
All training, ongoing support and marketing resources are included as part of your Prysm purchase.
Do I need a background in nutrition?
You don’t need to be a nutritionist to understand what your client’s Prysm score means and what affects it, or to recommend internal support.
You do need to understand what the internal support contains, including its vitamins, minerals, phytonutrients and other ingredients, why you’re recommending it to that client specifically, and how to explain that confidently to your clients.
The comprehensive training covers this, with ongoing support to help you put it into your business.
How much does it cost to get started?
The Business Kit includes your Prysm iO device, two boxes each of LifePak Plus, LifePak Elements and a skin specific collagen supplement, plus two tubs of Marine Omega.
This gives you the core internal support products to get familiar with and try yourself, something I know is important when you’re recommending them professionally.
You also have internal support ready for clients to purchase, so you can begin earning back your initial investment from the outset.
Comprehensive training, ongoing support and marketing resources are included.
Book a call with me and we’ll go through practitioner pricing and the best starting option for your business.
Does the Prysm iO device come with a warranty?
Yes. The Prysm iO device comes with a two year warranty.
How do I get started?
Book a call with me to discuss your business, the clients you work with and what you want to achieve.
We’ll cover how using Prysm iO would work in your business or clinic, the Business Kit, practitioner pricing and how to leverage what you’ve already built.
From there, I’ll guide you through the setup and training, with a strategy tailored to your business.
Where can I read the research?
Visit the research collection to explore the published studies behind Prysm iO’s skin carotenoid measurement and nutritional support, with summaries and links to the original papers.
“Instead of guessing or going on instinct, I’ve got real data to point to, so clients can see what I’m seeing.”
Lucy Wilkinson · Novu Skin Studio
Let’s talk about your business
You’ve already built the expertise, the trust and the client relationships. Let’s talk about how you leverage what you’ve built to elevate your client offering and create an additional income stream that doesn’t depend on more hours in your diary.
Book a call with Piper